FAQ

• Q What is your main product?

  AOCFiberLink's main products are Activated Optical Cables (AOC), including Fiber Optic HDMI Cables, Fiber Optic USB Cables, Fiber Optic USB-C Cables, Fiber Optic DisplayPort Cables, Fiber Optic DVI Cables, and Pure Fiber AOCs. Additionally, we offer Toslink Cables, Splitters, and more.

  
  

• Q What are your payment terms?

  We typically accept L/C, T/T, D/P, or D/A. The specific terms can be determined through mutual negotiation.

  
  

• Q Can you customize products?

  Yes, AOCFiberLink provides full support for OEM and ODM services.

  
  

• Q What is your warranty policy?

  We offer a warranty period of one to two years. Please feel free to contact us for further assistance, solutions, or strategic cooperation quotations.

  
  

• Q What are your terms of delivery?

  AOCFiberLink accepts EXW, FOB, CIF, and other delivery terms. You can choose the option that is most convenient and effective for your needs.

  
  

• Q What kind of packaging do you offer?

  We provide ESD bags and master cartons. Customized packaging is also available based on your requirements.

  
  

• Q What is your MOQ and lead time?

  AOCFiberLink supports a minimum order quantity (MOQ) of as low as 1 piece for products in stock (depending on the specific product). Samples can be delivered within one week, while mass production typically takes 25 to 40 days after the deposit, depending on the product.

  
  

• Q What are your sample terms?

  Please confirm with us in advance whether the product qualifies for a free sample. Free samples are available for select models, but the buyer is responsible for the shipping costs.